BENEDICT has adopted a Company-wide Quality approach to all the Company’s operations. The basis for which is the AS/NZS ISO9001 (2000) Quality Management System that introduces new customer satisfaction and end product conformity objectives to preceding Australian Standards.
Our Quality objective is to consistently supply our customers a quality of service and product that meets or exceeds their needs and expectations. This we believe is realistic and achievable as we have adopted the approach of “doing the job right every time and on time”. Thus, we aim to provide reliable Technical and Sales support services, with a focus on the production and delivery of quality quarry and landscape products to our Customers.
Along with this, our objective is to use the Company’s Quality Management System to assist in achieving and exceeding our Company’s business goals and objectives.
Commitment to our policy and objectives is maintained by conducting training of all staff in regard to this policy and its subsequent Quality Manual, conducting reviews, internal audits, and other training and activities such as correction or prevention of nonconformities.