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Coronavirus (COVID-19) Frequently Asked Questions

 

The health and safety of our customers, employees and communities is top priority for the Benedict Group of Companies, especially given the ever-changing environment we live in as we adapt as a society to COVID-19. Here you can find out how we are monitoring and responding to COVID-19.

What additional hygiene protocols has Benedict implemented at its Quarries and Recycling Facilities?

We have implemented hygiene protocols for when you tip your waste or pick up product from our quarries and recycling facilities. These changes include:

  • Customers can opt for zero contact at our weighbridges by selecting to receive the docket via email, instead of signing. Please inform the weighbridge when you are on site.
What additional hygiene protocols has Benedict Sand & Gravel implemented for its supply and delivery service?

We have implemented additional hygiene protocols for when you sign for your deliveries to facilitate a low contact delivery service. This includes:

  • Drivers will ask for first and last name of the onsite contact accepting the delivery and sign on their behalf.
  • Drivers with PDAs will automatically email a copy of the signed delivery docket to the customer.
  • Drivers with docket books will leave a copy of the delivery docket in a safe spot designated by the customer.

Deliveries are ZERO CONTACT, to find out more please contact your Sales Executive or our Debtors team via debtors@benedict.com.au

Please view our updated Terms & Conditions

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